• Free
  • Published date: August 27, 2019
    • Massachusetts, United States

A Waiter/Waitress is on the front line of guest interactions, and as a Hospitality Ambassador for the restaurant should always provide prompt and courteous service delivery to all guests.You will be one of the key influencing factors in guest satisfaction, and as such it is your responsibility to ensure that guests are delighted by the quality of service and comfort in our food and beverage outlets.
Your main duties and responsibilities:
As a Waiter / Waitress you are responsible to provide professional service to our guests, ensuring their restaurant visit will become a memorable dining experience whereby your role will include key responsibilities such as:
• Perform all necessary tasks to service food & beverage according to the standard.
• Greet and seat customers and serve them in a professional, discreet and personalized way.
• Acquire in depth knowledge of the food & beverage menu of the assigned outlet in order to assist and provide advice to guests.
• Consistently monitor quality of food & beverage being served.
• Practice good customer relations and attend to customer complaints / queries satisfactorily.
• Responsible for maintaining hygiene and cleanliness standards in the outlet and upkeep of all service equipment .
• Responsible for all service preparations before, during and after the service (mis-en-place & mis-en-scene).
• Ensure minimum wastage, breakage and spoilage .
• Actively use up selling techniques to exceed guest expectations and increase revenue.
• High School diploma.
• Previous work experience in the food and beverage / restaurant industry is welcome.
• Passion for excellent service.
• Excellent team player.

Interested candidates may forward their CV to the email ID:
We look forward to meeting you.
Reference : Waiter/Waitress jobs

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