Description - Internal
The OU Registrar Office works to bring in the next generation of Sooners. Our team operates from Norman as well as across the state, nation and world. We provide support to incoming domestic and international freshman and transfer students as they navigate the college application and decision process. Additionally, we partner with parents, counselors, and communities in providing resources to students interested in higher education. Our goal is to build a vibrant, inclusive community on campus by recruiting students with diverse backgrounds, educational experiences, and involvement.

We're currently looking for a new team member in our Norman office to serve in The Office of the Registrar.

We need someone who exhibits:

Integrity: Accountability for doing the right thing by exercising good judgment and honesty. Ability to create a safe
environment for students and families and team members, including having emotional intelligence and self-awareness.
Transparency and thoughtfulness in communication.

Care: Prioritization of creating the best experience possible for each person we encounter and at every step of the student
experience. Providing service to others by being friendly, approachable and inclusive. Commitment to collaboration and
to being a team player with a positive attitude. Inclusivity, which is the ability to work with a diverse group of people and
having the ability to relate and be relatable to all those we serve.

Intentionality: Strong work ethic and contribution to the excellence of the Division of Enrollment Management and OU; selfmotivation. Consistency in meeting deadlines and responding in a timely manner.

Innovation: Possession of a natural curiosity to learn and a continual pursuit of personal and professional growth in the
field of college enrollment management. A focus on innovation, displaying an understanding of positive change and
possessing a strong analytic ability. Efficiency by researching best practices, making creativity a priority.

Responsibilities Include:

Front-line staff, answering calls and in person questions concerning the Office of the Registrar and direct them to appropriate areas
Complete walk in Enrollment Verification forms and Transcript requests
Process Major Changes with assistance from student workers
Assist Classroom Management by being cross-trained as back-up
Assist students with enrollment process; enroll students in courses; process add/drop requests
Respond to emails in the Classroom Management and Enroll inbox
Process complete withdraws and cancellations
Qualifications - Internal
Required Education: High School Diploma or GED, AND:

24 months office, clerical, or administrative experience.
Skills:

Proficient in Microsoft Office
Knowledge of office procedures
Ability to work independently and as a team player
Ability to work in stressful situations
Strong organizational skills
Strong written/oral communication skills
Passion for work in higher education
Enthusiasm for interacting with students and families from a wide range of backgrounds is essential
Advertised Physical Requirements:

Departmental Preferences:

Ability to speak, read and write clear, concise English
Detail oriented for accuracy of data and information
Customer service experience
Experience with OU as a student and/or employee

Diversity Statement: The University of Oklahoma is committed to achieving a diverse, equitable, and inclusive university community by recognizing each person's unique contributions, background, and perspectives. The University of Oklahoma strives to cultivate a sense of belonging and emotional support for all, recognizing that fostering an inclusive environment for all is vital in the pursuit of academic and inclusive excellence in all aspects of our institutional mission.

Equal Employment Opportunity Statement: The University of Oklahoma, in compliance with all applicable federal and state laws and regulations, does not discriminate based on race, color, national origin, sex, sexual orientation, genetic information, gender identity, gender expression, age, religion, disability, political beliefs, or status as a veteran in any of its policies, practices, or procedures. This includes, but is not limited to, admissions, employment, financial aid, housing, services in educational programs or activities, and health care services that the University operates or provides.
Reference : Student Services Specialist jobs

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