Sr. Technical Writer

  • Free
  • Published date: June 14, 2021
    • Idaho, United States



Role: Sr. Technical Writer



- Develop comprehensive documentation that meets organizational standards
-

Obtain a deep understanding of products and services to translate
complex product information into simple, polished, and engaging content
-

Write user-friendly content that meets the needs of the target audience,
turning insights language that sets our users up for success
-

Develop and maintain detailed databases of appropriate reference
materials, including research, usability tests, and design specifications
-

Evaluate current content and develop innovative approaches for
improvement
-

Daily and Monthly Responsibilities
-

Research, outline, write, and edit new and existing content, working
closely with various departments to understand project requirements
-

Independently gather information from subject matter experts to develop,
organize, and write procedure manuals, technical specifications, and
process documentation
-

Work with development and support leads to identify all documentation
repositories, revise and edit, and determine the best solution for data
compilation and centralized storage
-

Research, create, and maintain information architecture templates that
uphold organizational and legal standards, and allow for easy data migration
-

Develop content in alternative media forms for maximum usability, with a
consistent and cohesive voice across all documentation
-

Skills and Qualifications
-

Bachelor?s degree in relevant technical field
-

2-4 years? industry experience as an effective technical writer
-

Proven ability to quickly learn and understand complex topics
-

Previous experience writing documentation and procedural materials for
multiple audiences
-

Superior written and verbal communication skills, with a keen eye for
detail
-

Experience working with engineering to improve user experience: design,
UI, and help refine content and create visuals and diagrams for technical
support content
-

Preferred Qualifications
-

Proven ability to handle multiple projects simultaneously, with an eye
for prioritization
-

Firm understanding of the systems development life cycle (SDLC)
-

Previous software development experience
-

Certification through the Society for Technical Communicators
-

Experience using XML tools to create documentation


Reference : Sr. Technical Writer jobs

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