Job Description
About the team

FIS Digital One® suite of solutions offers a truly omnichannel banking experience for both your customers and bankers – providing consistency across digital self-service and banker-assisted channels.



What you will be doing:

• Works individually or within a team on technology business consulting projects to meet specific client requirements.

• Serves as liaison between end-users and consultants during consulting projects.

• Expertly researches and documents client needs, technology or regulations related to system design, enhancement and acquiring hardware or software that will impact multiple platforms and/or applications.

• Defines product scope, objectives, and requirements. Defines specifications and data models for product development and testing.

• Creates detailed specifications from which programs will be written.

• Analyzes marketplace, industry, company, technology trends and best practices, vendor products and services, etc. Also analyzes system impacts to other systems and procedures.

• Devised and/or modifies processes and procedures to achieve greater efficiencies and to solve most complex technical problems related to computer equipment capacity and limitations, operating time and form of desired results.

• Assesses available technologies and recommends solutions to consulting team.

• Writes test plans and test cases to ensure enhancements made to applications meet client needs and application integrity is maintained.

• Conducts a variety of tests such as system, integration, readiness and acceptance tests. Conducts tests using client data to be certain client

needs will be met.

• Influences clients, business partners and service providers regarding priorities, hardware/software selection and/or vendor selection.

• Consults directly with clients and may travel to client site.

• Acts as team leader for technical aspects of consulting projects leading sub-plans or small projects. May mentor, guide, advise and/or check

work of less experienced business systems analysts and technology business consultants.

• May play a key role in training client and technical support personnel on enhancements, new systems or procedures. Training may be

delivered one-on-one as knowledge transfer or in a classroom setting depending on number in audience and client preference.

• May serve as pre-sales support specialist when needed.

• Other related duties assigned as needed.

• Travel up to 50%.



What you bring

Bachelor’s degree in business administration or computer science or information systems or the equivalent combination of education, training, or work experience.



• Banking application experience (e.g. Teller, Banking Sales and Service, Banking Account Opening, Online Banking, Online Account Opening, Mobile,)

• 5-7 years’ experience with Branch Operations or Teller operations including front-counter image capture, teller balancing, and Teller Cash Recyclers/Dispensers

• Preferred experience with banking customer service and management
Reference : SR. Tech Business Consultant (BA) jobs

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