ServiceNow CMDB Admin

  • Free
  • Published date: April 13, 2021
    • Massachusetts, United States

Job Title: ServiceNow CMDB Admin

Location: Boston, MA

Duration: Contract

Job Description:

- Represents a specific technical domain in the IT organization eg
applications database server network etc Responsible for identifying which
Configuration Item CI types CI attributes and CI relationships are tracked
in the CMDB
- Defines and documents the processes and procedures for creating and
maintaining CIs and CI data Assists the Configuration Manager with audits
and reports to ensure process compliance and the accuracy of the CMDB
- Responsible for the execution and continuous improvement of the IT
Configuration Mgt framework including governance and control standards
processes procedures policies and communications
- Works with CI Data Owners and other stakeholders to ensure the quality
of the CMDB data is maintained and all CIs are UpToDate Ensures that the CI
Data Owners can effectively manage their CI data
- Manages the continuous improvement of the automation and maintenance
of non-discoverable CI attributes
- Evaluates requests for new CI classes CI attributes and CI
relationship types Defines creates and monitors CI data health reports
dashboards and works with the CI Data Owners to resolve any issues
- Defines the scope CI data audits documents the audit processes ensures
the audits take place and any issues identified are resolved
- Defines implements and improves CI data governance processes as needed
- Ensures the CI data is managed using the approved processes
- Manages the design development and implementation of process and or
CMDB enhancements

Reference : ServiceNow CMDB Admin jobs

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