IT Systems Engineer

  • Free
  • Published date: May 9, 2018
    • Ohio, United States

Position: IT Systems Engineer Sr. (TFS Admin)



Location: Cleveland, Ohio



Duration: 12+months



Responsibilities:



The Development Capabilities & Services Team supports many enterprise

services for code-source, testing, and business requirements management tools.

This particular role will focus on the administration and support of Microsoft

Team Foundation Server (TFS). Therefore, administration experience with

Microsoft TFS and Microsoft Visual Studio is required. 



This team handles incidents escalated from lower tiers and uses multiple

sources to address incident escalation and investigation. This individual will

be assessing and resolving incidents associated with Microsoft TFS. These are

complex and highly visible issues that need to be resolved in order to restore

normal service operation as quickly as possible to minimize impact. In

addition, request fulfillment activities and interaction with developers,

project managers, and testers will be required. Experience with elevating

upgrades, applying patches in production, and working knowledge of databases,

networks, and servers is required. This individual must demonstrate strong

communication skills and ability to work with high impact, high visibility

incidents. This individual will be responsible for administrative setup of

users, groups and projects within TFS as well as implementing new access and

security roles for existing users Expertise with TFS user setup structure and

best practices is required. Experience with administration of TFS application

with large (>1000) user community is preferred. This individual must

demonstrate strong communication skills and documentation skills and attention

to detail. 



This role requires working knowledge of TFS and Visual Studio. In the context

of ITIL, this role handles the ?incidents? associated with the TFS which may

involve Visual Studio. Required technical experience:

? Microsoft Visual Studio

? Microsoft Team Explorer

? Microsoft Team Foundation Server (TFS)



This team is located in traditional cube/assigned seating configuration. The

team is comprised of 12 Systems Engineers and Apps Programmers who are

responsible for maintaining and advancing technologies for our enterprise

software development community. 



Education and/or Experience Required:

- Associate's degree in Information Technology, Telecommunications, Computer

Science, Software Engineering, Math or related field of study and minimum of

four years working with operating system hardware and/or software components in

a large IT environment with many categories of devices, infrastructures and

operating systems. 

- In lieu of a degree, a minimum of six years related experience working with

operating system hardware and/or software components in a large IT environment

with many categories of devices, infrastructures and operating systems may be

accepted.



 



 



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