Customer Service Specialist

  • Free
  • Published date: July 6, 2020
    • Washington, United States

We are looking to fill a full-time Customer Service position within our department. This candidate must be able to able to multi-task and handle a high volume of calls throughout the day. You must also be able to process orders, maintain a positive, empathetic and professional attitude at all times, respond promptly to customer inquiries, acknowledge and resolve customer complaints in a timely fashion, know the product so that you are able to assist customers and communicate and coordinate with team members. You must also be able to process orders, maintain a positive, empathetic and professional attitude at all times, respond promptly to customer inquiries, acknowledge and resolve customer complaints in a timely fashion, know the product so that you are able to assist customers and communicate and coordinate with team members.

Responsibilities:
Answering incoming phone calls, emails, and messages from customers for researching solutions
Troubleshooting issues
Documenting information into a client system to track customer interactions and solutions

Skills:
Detailed oriented
Able to multitask
Excellent verbal and written skills
Experience in a call center preferred but not required

Qualifications:
High School diploma or equivalent
A year of experience in the field or related area
Basic software skills required
Customer Relationship Management (CRM) software skills preferred
Ability to type and enter data at a minimum of 30 wpm

We provide a fun, productive working environment. Competitive pay Paid training and weekly pay schedule.

If you have always dreamed about having a job doing what you love to do, then come join our team!
Reference : Customer Service Specialist jobs

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