Brokerage product manager

  • Free
  • Published date: August 1, 2022
    • California, United States

Experience level: Mid-senior Experience required: 5 Years Education level: Bachelor’s degree Job function: Finance Industry: Logistics and Supply Chain Compensation: View salary Total position: 1 Visa : Only US citizens and Greencard holders
Job Summary

The Brokerage Product Development Manager provides customs brokerage expertise for geographically aligned customs brokerage accounts. The incumbent relies upon detailed knowledge of customs brokerage regulation and requirement as well as the customs clearance process to maintain/grow customs brokerage revenue. This position works collaboratively with UPS Sales to identify opportunities to expand customer relationships and minimize customer churn.


Provides customs brokerage product expertise and input during solution development, contract negotiation, statement of work, and pricing agreement to maintain competitiveness and profitability
Participates in customer meetings and quarterly business reviews to provide leadership and strategic vision as related to customs brokerage impact on long-term partnerships
Advises customers on supply chain improvement opportunities and works collaboratively with other teams to develop solutions which reinforce the UPS value-added proposition
Gathers and shares customs brokerage customer service best practices
Reviews customs brokerage service standards with customers to reach agreement on service levels and to retain business and manage organic growth
Provides excellent customs brokerage service to increase customer satisfaction

Maintains organized files and demonstrates an attention to detail
Documents specific/accurate information and thoroughly learns a topic
Demonstrates a thorough understanding of the functions, regulations and procedures of compliance agencies or governing bodies

Must be a U.S. Citizen or National of the U.S., an alien lawfully admitted for permanent residence, or an alien authorized to work in the U.S. for this employer

Employer will not sponsor a visa for this or future positions

Must have a Bachelor’s Degree (or internationally comparable degree) or be a current UPS employee with three years of UPS experience

Where permitted by applicable law, employees must be fully vaccinated for COVID-19 by their date of hire/placement to be considered for employment. Fully vaccinated means two weeks after receiving the second shot for Pfizer and Moderna, or two weeks after Johnson & Johnson

Must be a Licensed Customs Broker

Must be available for overnight business travel


Employer will not sponsor visas for position.

UPS is an equal opportunity employer. UPS does not discriminate on the basis of race/color/religion/sex/national origin/veteran/disability/age/sexual orientation/gender identity or any other characteristic protected by law.
Reference : Brokerage product manager jobs

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